Terms of Service

Last updated: December 2025

1. Introduction and Scope

These Terms of Service (“Terms”) govern your access to and use of TaskAdmin (“the Service”), operated by Jon Cursi LLC. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

These Terms apply to two types of users:

  • Business Customers: Small businesses and organizations that create accounts on TaskAdmin to configure and deploy AI chat agents on their websites

  • End Users: Visitors and customers who interact with AI chat agents embedded on Business Customer websites

2. Description of Service

TaskAdmin provides an AI-powered customer service platform for small businesses. The Service enables Business Customers to:

  • Create and configure AI chat agents with custom personas, instructions, and branding

  • Embed chat widgets on their websites to provide automated customer support

  • View analytics and conversation logs from End User interactions

  • Configure tools and integrations to extend agent capabilities

End Users interact with these AI agents through embedded chat widgets on Business Customer websites without requiring account creation.

3. Business Customer Accounts

To use TaskAdmin as a Business Customer, you must create an account. By creating an account, you represent that:

  • You are at least 18 years of age

  • You have the authority to bind your organization to these Terms

  • All information you provide is accurate and complete

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

4. Business Customer Responsibilities

As a Business Customer, you are responsible for:

  • Agent Content: The prompts, instructions, and knowledge you provide to configure your AI agents. You must ensure this content is accurate, lawful, and does not infringe on third-party rights.

  • Compliance: Ensuring your use of the Service complies with all applicable laws and regulations, including consumer protection and privacy laws.

  • Conversation Data: Managing access to conversation logs and analytics in accordance with your own privacy policies and applicable data protection laws.

5. End User Terms

By interacting with an AI chat agent powered by TaskAdmin, End Users acknowledge and agree that:

  • You are communicating with an AI agent, not a human representative

  • Your conversation messages are stored and may be reviewed by the Business Customer

  • AI responses are generated automatically and may not always be accurate or complete

  • You should not share sensitive personal information (such as passwords, financial details, or health information) through the chat

6. Acceptable Use Policy

All users agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights

  • Distribute harmful, abusive, threatening, or harassing content

  • Attempt to circumvent security measures or gain unauthorized access

  • Interfere with or disrupt the Service or its infrastructure

  • Use the Service for spam, phishing, or fraudulent purposes

  • Reverse engineer, decompile, or attempt to extract source code

We reserve the right to suspend or terminate access for violations of this policy.

7. AI-Generated Content

The Service uses third-party AI providers (such as Anthropic and OpenAI) to generate responses. You acknowledge that:

  • AI responses are generated automatically based on the agent's configuration and conversation context

  • We do not guarantee the accuracy, completeness, or appropriateness of AI-generated content

  • AI agents may occasionally produce incorrect, incomplete, or inappropriate responses

  • Business Customers are responsible for monitoring agent performance and addressing issues

8. Data and Privacy

Your use of the Service is governed by our Privacy Policy, which explains how we collect, use, and protect data. By using the Service, you consent to the practices described in the Privacy Policy.

For Business Customers: You retain responsibility for informing your End Users about how their conversation data may be used and ensuring compliance with applicable privacy laws.

For End Users: Your conversations are stored and accessible to the Business Customer whose agent you interacted with. Conversation data is retained for 60 days before automatic deletion.

9. Intellectual Property

The Service, including its software, design, features, documentation, and all agent configurations, is owned by Jon Cursi LLC and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or branding.

Business Customers are granted a license to use AI agents configured for them through the Service. This license is non-exclusive, non-transferable, and may be revoked at any time. All agent configurations, prompts, and related intellectual property remain the property of Jon Cursi LLC.

10. Service Availability

We strive to maintain reliable service but do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any losses resulting from service interruptions.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR APPROPRIATE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Jon Cursi LLC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES ARISING FROM YOUR USE OF THE SERVICE.

THIS INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING FROM AI-GENERATED CONTENT, SERVICE INTERRUPTIONS, OR ACTIONS TAKEN BY END USERS BASED ON AI RESPONSES.

13. Indemnification

Business Customers agree to indemnify and hold harmless Jon Cursi LLC from any claims, damages, or expenses arising from: (a) your use of the Service; (b) the content you provide for agent configuration; (c) your End Users' interactions with your agents; or (d) your violation of these Terms.

14. Termination

By You: Business Customers may close their account at any time by contacting us. Upon closure, your agent configurations will be deactivated and your data will be deleted according to our Privacy Policy.

By Us: We may suspend or terminate your access to the Service at any time, with or without cause, including for violations of these Terms or the Acceptable Use Policy.

15. Changes to Terms

We may update these Terms from time to time. We will notify Business Customers of material changes by email or through the platform. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of New Jersey.

17. Contact Us

If you have any questions about these Terms, please contact us at jon.cursi@taskadmin.ai.