Jon CursiAn AI automation agency helps businesses put AI to work on recurring tasks and workflows. The hiring problem is figuring out how much work the agency will actually own after launch. Some providers deliver a system and hand it over. Others continue operating the work while reviewing and improving it.
Define what the agency will complete and what your team will still handle before comparing proposals. The scope should also explain what ongoing support includes. Clear responsibility matters more than a long feature list.
Service model
The phrase “AI automation agency” covers several service models. A provider might deliver a finished project, advise your team on implementation, or manage the work on an ongoing basis. Each arrangement creates a different operating workload for the employees who remain responsible for the result.
Ask what happens after the initial delivery. Find out who checks the output and updates instructions when your business changes. The provider should also explain who handles weak results after the first delivery. A project handoff can suit a company with an internal technical owner. A managed service fits a team that wants the provider to carry more of the continuing work.
TaskAdmin provides managed AI agents that perform customer-facing and internal business work. Jon Cursi personally builds and trains each deployment, then monitors and improves it. Clients receive a managed service instead of a self-serve platform they must configure alone. Our service overview explains that approach.
Work definition
Start with the work you want completed. Describe what starts the task, which information it needs, what a useful result looks like, and where a person must remain involved.
A focused brief helps agencies respond to the same requirements. It should answer five questions:
- Which recurring task should the provider take on?
- What information and systems does the task depend on?
- What finished result should the agency deliver?
- Which decisions require approval or escalation?
- Who inside your business will review progress and resolve questions?
Keep the first scope focused. Website work has different information and review standards from internal analysis. Customer questions add another set of sources and escalation rules. Separate these areas so you can see what each proposal covers.
Ask the agency to connect every proposed feature to the defined work. If the proposal cannot explain how a feature contributes to the result, that feature should carry little weight in the decision.
Work type
Internal work and customer-facing work need separate evaluation. Strong performance in one area does not establish that the provider can handle the other.
For internal work, examine how the provider will use business context and how your team will review results. TaskAdmin Internal AI can work across engineering, websites, content, reports, analysis, administrative work, and recurring operations. The proposal should identify the exact work involved and the standard for an acceptable result.
For customer-facing work, inspect the answers and handoffs customers receive. Then follow the next step offered to the customer. TaskAdmin Customer-Facing AI is a text-first website agent that answers questions, supports booking through an existing booking path, and escalates conversations to people when needed. It includes conversation analytics and unlimited conversations.
Unlimited conversations describes service capacity. It does not mean every request can be settled without a person. Ask where the service stops and how a customer reaches the right employee.
Complete cost
Separate the initial build from recurring service. Then ask what each fee covers, what falls outside the scope, and which changes can trigger additional charges.
A low setup fee tells you little when your team must maintain the system afterward. A monthly fee also needs a clear explanation of the continuing work it covers. Include your staff's expected review and coordination time in the comparison.
TaskAdmin Internal AI costs $2,500 to $4,000 for setup and $2,500 to $5,000 per month. Customer-Facing AI costs $1,000 to $2,000 for setup and $750 to $1,500 per month. The Full Team bundle costs $3,000 to $5,000 for setup and $3,000 to $5,500 per month.
The initial term is three months, followed by month-to-month service. Enterprise pricing is custom. Our pricing page has the current details.
Compare proposals over the same period. Include setup, recurring fees, stated extras, and your own team's time. Keep one-time delivery separate from ongoing work so each total represents the same responsibilities.
Relevant evidence
A case study is useful when it shows the work performed and the provider's continuing role. A logo or broad success claim gives you little evidence about what your business would receive.
Boxwood Home Construction went from no web presence to a complete site in one week. Its ongoing work includes AI-managed website work, an automated blog, a social pipeline, monthly audits, and estimate generation. This replaces roughly $5,000 to $10,000 per month in marketing hires.
The Boxwood Home Construction case study shows both an initial delivery and recurring work. Its timeline and savings describe that deployment. They are not a forecast for every business.
Ask other providers for the same level of clarity. Find out what they delivered, what they still manage, and which responsibilities remained with the client. Evidence from similar work is more useful than a large collection of unrelated examples.
Access and ownership
AI automation can affect business information, published material, and customer interactions. The agreement should explain who can access each system and which actions they can take.
Ask whether access can be limited to the defined work. Record which outputs need approval, which routine actions can happen without review, and how exceptions reach a person with enough context to decide.
The agreement should also cover business information, ownership of the resulting work, and the end of the relationship. Confirm how access will be removed and what documentation or handover the provider supplies. Put important answers in the written scope so both sides work from the same expectations.
Buying decision
A useful proposal should let you explain the arrangement to a colleague in plain language. You should know what the agency will complete, what your team must provide, what the service costs, and how you will judge the result.
Agree on that review method before work starts. Depending on the scope, it may track completed work, output quality, staff review time, or customer conversations that still need human help. Choose measures tied to the work your business expects the agency to own.
If you are comparing an AI automation agency for internal operations or your website, book a demo to discuss the work and whether TaskAdmin fits.